Caravan Servicing

At Read Caravans we pride ourselves on offering the best aftersales service in the industry. We have been a member of the Approved Workshop scheme since July 2000, (we were the first members in Lancashire) and we have won numerous Customer Care Awards from both Bailey and Avondale for customer care. In 2003 and 2004, we were the only Avondale Dealership in Lancashire to be awarded the highest Gold Level for aftersales service and we were 8th overall in the UK!

The Approved Workshop scheme ensures that servicing is carried out in accordance with the caravan manufacturer's guidelines and The National Caravan Council's "Full Service Schedule". The service is a comprehensive 60 point check list and also includes a free full Damp Test.

See the full 60 point-checklist.

The majority of our services are completed and ready for collection within the same day with prior arrangements when making your booking. This is why we are usually 3 weeks booked up in advance, so please book in early to avoid disappointment.

On the 2nd November 2004 the winner of Dealer of the Year for the whole of the north of England. This award is given for outstanding aftersales and service.

As a result of our committment to our customers our business has gone from strength to strength and we now have an 8 bay Service and Warranty Repair Workshop plus a 6 bay Insurance and Damp Repair Workshop. We have spent hundreds of thousands of pounds on both these workshops and this investment has gone towards research and development as well as training and tooling. We believe that if a tool can make a job quicker or easier, it means our engineers are working more efficiently (smarter). This saving in time is then passed onto you. Both our Workshops are the best equipped in Lancashire and second to none.

Our Blackburn Workshops are approved by the following manufacturers :

Even though our business keeps growing and developing we do not lose sight of how important our customers are. Each new and existing customer still enjoys the personal service we have always offered. This is why our customers keep coming back year after year.

May we take this opportunity to thank our customers for their continued support, and if we have not met you yet, please let our professional and friendly team look after you in the future.

We are currently servicing caravans bought elsewhere, with or without warranties.

You can contact us by phoning 01254 694311 9am-5pm Monday to Friday

Please note : as of 2nd January 2007 there will be a charge of £15 a day storage for caravans which do not collect when arranged. This is to overcome the problem of customers not collecting when they agreed, causing congestion on site.